One of the key characteristics of a successful enterprise is operational agility.
Starting out in GBS? > Read our Beginner's Guide to Global Business Services (GBS) The Top 10 Issues with Global Business Services 1.Today’s Imperative: organizational agility What emerges is a cheat sheet based on first hand experience on how to outperform in global service delivery.Īs with so many things, seeing is believing, so we have brazenly stolen the best and most candid tips and insights from 10 GBS leaders to help you achieve more. They highlight governance frameworks, talent strategy, leadership style, and value-add. We surveyed 10 of the most respected GBS leaders in SSON’s global database to identify how they are making great strides to deliver superior performance through their operating model. What makes Global Busiess Services a success?
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